Are you a third-party tech support or repair business who has recently had some ads disapproved by Google?
Google is clamping down on dodgy repair companies, and you might get caught up in the purge.
We’ve recently seen some of our third-party tech support customers who have a physical store that offers computer repairs, laptop repairs, monitors repairs and phone repair services from different cities have had their ads disapproved.
Which is why you’re here reading this blog because you’re a third-party tech support or repair business who has recently had some ads disapproved by Google, and you’re low key stressing that one day you’re going to log into your Google AdWords account to find all your ads have been stopped.
As you may or may not know, Google has decided to implement a global restriction on Third Party Tech Support ads without any obvious notification to advertisers.
So why the global ban? Why is this happening?
Google has been made aware that theres been an increase in third-party tech support and repair businesses who have been advertising misleading support and repair services, which end up being scams or dodgy repairs work.
The restriction is a global ban of all third-party companies who offer tech support or repairs from appearing in the Google SERP, Display network, YouTube, Gmail, and other Google advertising platforms.
Any business that is currently or going to advertise on Google will slowly see impressions and clicks drop, as Google ever so slowly disapproves your ads and basically kill your campaigns.
What are the next steps? Is there a way to get my ads running again? Can you help?
We completely understand that it’s unfair that your business has been affected when you’re a legitimate and honest tech support business. So, the good news is Google is going to allow third-party tech support businesses run ads once they are certified through their verification program. Okay. So the not-so-good news, currently Google hasn’t released any information about getting access to this program and when it will start.
Don’t fret, we can help! If you want those leads to keep coming through, shoot us a quick email and we’ll be happy to share our knowledge with you to keep your ads running.


Eva Li
Our regular applications of coffee and sushi have paid off, and as a result, Eva has transformed into a force to be reckoned with. Her campaign management skills have reached Godzilla-like proportions, and frankly, we’re a little scared. While her clients are very happy, we are just too afraid to ask her about the towers of empty coffee cups and thousands of little soy sauce fishes.
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Direct Clicks is one of Australia’s top digital agencies, providing a range of services including Google advertising, search engine optimisation (SEO), website design & development, social media marketing & advertising and much more to help businesses grow online.
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